Ok, so from a nannys point of view (5yrs) that is completely unacceptable. You are certainly most justified for not wanting her in their care, I'm truly shocked. When I was doing my training, it was drummed into us (for good reason) that ALL incidents must be recorded in some form or other for the parent or guardian to witness. And it was certainly never taught that you just shush a child along to go play outside. There needs to be consoling, and double checking to make sure that they haven't sustained an injury that runns deeper than the aestetic injury (ie. bruise on the outside, concussion on the inside etc) It is always safer to double check these things, for the good of all.

I hope you find a suitable day care situation that suits you personally. I don't think you are asking anything unreasonable to know that she would be safe in their care. It is the least they can provide, and they should provide that reliably.

Best wishes in your search, I agree with what was said above, you can just say that it doesn't really you and your families needs.

I told Andrew's preschool teacher about this and she was shocked and could not believe it when I told her.

Good thing about that feeling in the back of you mind, don't put her in if you don't like what you saw there as you never know what would happen if she was there.

OMG that is so bad. Andrew's preschool also do the cold flannel for the smallest bump to show they care. Also if any child has an accident (the smallest ones too) it is recorded in the accident register and a parent has to sign it when they pick them up. I would rather know that there has been an accident, than come home and not know why my child's ear is red.

Also ACC need the preschool to fill in the accident register, if they don't do that then if the injury can be ACC claimed then ACC can say no as the preschool never did their bit.